Privacy Policy
Our guidelines for securing customer accounts, order details, and secure payment transactions
Data Confidentiality
Your contact details, design selections, and order history are kept strictly confidential. We never sell or share customer data.
Secure Encryption & Payments
All payments are processed securely with PCI-DSS compliance. We do not store your credit card or payment credentials.
Transparent Crafting
We are transparent about our sourcing and custom creation. All designs are crafted in a clean, professional workshop environment.
Introduction & Regulatory Compliance
Inaayika ("we", "us", or "our") is committed to protecting your privacy and personal account information. This Privacy Policy details how we collect, use, and safeguard your personal details, custom orders, and payment data in compliance with the **Information Technology Act, 2000** and other applicable consumer protection regulations in India.
Collection of Customer & User Information
When you access Inaayika or request custom jewellery design sourcing, we collect necessary data to process orders safely:
- Identity & Demographics: Full name, telephone numbers, shipping coordinates, billing addresses, and active email contacts.
- Design Documentation: Customer specifications, design files, sizing parameters, and accessory preferences to build custom designs.
- Technical Identifiers: Log analytics, secure session tokens, cookies, and IP addresses to maintain shopping sessions and prevent fraud.
Secure Payment Gateway & Financial Data Protection
To ensure the highest level of security for your financial transactions, we integrate secure payment processing:
- All online transactions are encrypted using industry-standard **256-bit SSL certificates**.
- Payment information (such as credit/debit card numbers, UPI PINs, net banking credentials) is processed directly on secure PCI-DSS compliant servers.
- **Inaayika does not store, capture, or have access to** your sensitive financial credentials.
Usage of Customer Data
Collected data is processed exclusively for shipping and custom crafting:
- To customize hair accessories, necklaces, and other jewelry designs to your exact requirements.
- To share shipping logs (recipient name, address, phone number) with verified courier firms (e.g., Blue Dart, Delhivery) for delivery.
- To dispatch order status notifications, payment receipts, or shipment tracking via WhatsApp and email.
Cookies and Session Tokens
Our platform utilizes simple security cookies and storage variables to remember your product cart items, keep you logged into your secure profile dashboard, and analyze browser usage patterns. You can choose to disable cookies through your browser settings, but please note that some essential parts of the shop system may not work correctly as a result.
Have privacy concerns or data requests?
Contact our support desk for direct assistance.
